Support

We read every message.

Write to support@hushling.app — questions, bugs, refund problems, or anything about your data. Telling us your account email, your device and what you were doing when it went wrong gets you a useful answer much faster.

Deleting your account

In the app: Settings → Account → Delete account. This removes your account and everything attached to it — children, every logged event, photos, forum posts and device tokens — from the live database straight away. It cannot be undone.

If you cannot get into the app, email support@hushling.app from the address you registered with and ask for deletion.

Subscriptions and refunds

Subscriptions are billed by Apple or Google, not by Hushling. Cancel or request a refund through your Apple or Google account settings — cancelling inside the app alone does not stop billing. If a purchase went through but the feature did not unlock, email us with the receipt and it will be sorted out.

Not receiving notifications?

The usual cause is that notification permission was never granted. Check Settings → Notifications in the app, and that Hushling is allowed to send notifications in your phone's own settings.

Forgotten password

Use "Forgot password" on the sign-in screen. The reset code arrives by email — check your spam folder if it does not appear within a few minutes.